Refunds
All sales are final: we don't give refunds for change of mind. You see everything in the preview before you pay.
Last updated 27/10/2026
All sales are final
We don’t offer refunds if you change your mind, no longer need the forms, or decide not to apply. That’s why you pay only after you’ve checked every witness’s answers, and each submitted relationship statement, in the preview: see how it works and what goes on Form 888.
If something doesn’t work
If the service doesn’t work as described, for example the form doesn’t fill correctly, write to support@approvavisa.com from the email address you used, with your order number or date of payment, and we’ll fix it.
Your rights
This policy doesn’t limit your rights under the Australian Consumer Law, which can’t be excluded. See also our terms.